Product Care

We want you to be able to keep your 𝙲𝚊𝚕𝚊 pieces for as long as possible! All metals are delicate, so treat your piece with love and care. We recommend taking your pieces off while sleeping, showering, swimming or undertaking any other sporting activities.

We recommend not storing your jewellery in the boxes you receive it in, these are designed for transport and not long-term use.

Even though we sell high-quality jewellery, we highly recommend to avoid:

perfumes, lotions, sunscreens and any other chemicals on your jewellery;
Store your jewellery in humid places.

To keep your jewellery clean, you can wipe your jewellery with a jewellery cloth.

How to take the best care of your 𝙲𝚊𝚕𝚊 pieces?

STERLING SILVER

Sterling silver is perfect for those who want to wear their pieces every day! You will know sterling silver by the signature ‘925’ stamp on your item. Tarnish or oxidation will occur over time for most pieces of jewellery.
Oxidation is a natural process that occurs from the combination of oxygen with a substance forming oxide (air exposure to metal). To care for your piece, simply polish it with a silver polishing cloth, or dip it in a gentle silver cleaning solution. A simple polish with a clean microfibre or jewellery polishing cloth will remove the tarnish.

GOLD & SILVER PLATED

Gold and silver plating is a method of bonding a thin layer of liquid gold or silver onto the surface of another metal, such as sterling silver or brass, by electrochemical plating. 𝙲𝚊𝚕𝚊 pieces are of the highest quality with plating thickness varying from 2 to 3 microns.

Wear in plating is subject to change due to the acidity of the wearer's skin and exposure to products such as perfumes, moisturisers, tans or cleaning products. Wear in plating is not a manufacturing fault, as it depends on the wearers' environment. The length of time that plating will last varies for each individual, as plating will naturally wear down over time. If you have not worn a plated item before we recommend researching this prior to purchasing.

GOLD FILLED

With the elegance and beauty of gold, gold-filled jewellery is a long-wearing alternative to solid gold - without the price tag! Featuring a layer of 14k solid gold bonded to brass, our gold-filled collection may be worn every day without tarnishing. To care for your piece, avoid wearing it in water or exposing it to chemicals. Clean it using warm water and a soft cloth.

TARNISHING

Tarnish occurs for many reasons and is subject to the environment of the wearer. Tarnish is not a manufacturing fault as it can be caused by many different things, such as perfumes, moisturisers, tanning lotions and cleaning chemicals. Even one's skin acidity can cause metals to tarnish. Tarnish can also be a result of oxidation from the way items are stored. Oxidation is a natural process that occurs from the combination of oxygen with a substance forming oxide (air exposure). We recommend storing your pieces in a purpose-made jewellery box.